Dear Valued Guests,We are delighted that you have selected Le Rocroy Hotel Paris Gare du Nord for your stay and we trust your stay with us will be both enjoyable and comfortable.In this Room Directory you will find general information about the hotel as well as detailed information on all services, activities and facilities that our hotel has to offer.Should you have more specific questions or requirements, please do not hesitate to contact any of the team members who all would be happy to assist.Wishing you an utmost enjoyable holiday.
Facilities & Services
Hotel front door
For safety reasons, the front door of the hotel will not open automatically after 22:00. You will need to use your electronic room key to enter. Please do not grant other people access with your key.
The reception is open 24 hours a day.
The day of your arrival, your room is available from
On the day of your departure, please check-out before
If you want to visit the city a few hours, the day of your departure or arrival, we will be happy to store your luggage free of charge in our baggage room.
We accept credit/debit cards
Free! Unlimited Wi-Fi in rooms and premise.
Computers are at your disposal. Ask the reception.
As a responsible hotel, we care about the environment. To help create a cleaner world, we try to reduce the amount of water, detergent and energy we use. If you would like to replace your towels on the designated cleaning day, just leave your used towels on the bathroom floor or request fresh towels at our reception.
Dry cleaning (fees)
If you have forgotten your toiletries, kits are available at the reception.
The volatage in France is 220 Volts. If needed, travel adapters are available at the front desk.
Food & Drink
Enjoy a real continental breakfast (tea, coffee, chocolate, fruit juice, fresh bread, croissants, pastries, yogurt, compote, cheese, cold cuts, cereals, eggs, dried fruits, fruits)
7:00 - 10:00 and until 11:00 the weekend
Vending machine (drinks)
Drink vending machines are located in the lobby.
Metro / RER
Metro:Gare du Nord (lignes 2, 4 et 5)Barbès Rochechouart (lignes 2 et 4) Poissonnière (ligne 7)RER:Gare du Nord (lignes B, D et E)
You can rent a Velib (the ecological bikes of the city of Paris) to easily get around Paris.
19, rue d'Abeville75010
16, rue de Rocroy75010
To help you move around Paris, plans are available at the reception.
Airport Shuttle &Taxi (fees)
If you want a taxi or a shuttle to the airport you can contact the staff of our reception.
Public parking available close to the hotel.
Shops & Restaurants
BRED-Banque Populaire80, rue de Maubeuge75010 Paris
20, rue Turgot75010 Paris
Pharmacie Condorcet61, rue de Maubeuge75010 Paris
MONOPRIX24, rue de Dunkerque /br>75010 Paris
GALERIES LAFAYETTE40, Bd Haussmann75009 ParisPRINTEMPS HAUSSMANN64 Boulevard Haussmann75009 Paris
Pub On the Road
20, rue d’Orsel75018 Paris
L'orange Verte92, rue de Maubeuge75010 Paris
Villa de Padre27, rue de Rocroy75010 Paris
First aid & Emergency numbers
Should you require First Aid Assistance, please contact the reception.
Call 112 and inform our reception staff for assistance in guiding the ambulance personnel.
First Aid: 15
Fire department: 18
The following information is provided for your safety...
In case of fire
Please take a moment to get familiar with the locations of the fire extinguishers and the fire escape plans upon arrival at the hotel. Floor plans are located in the corridors near every emergency exit and on each room door.For your safety, the hotel is equipped with fire/smoke detectors, fire extinguishers and fire hoses. Their locations are indicated on the evacuation floor plans in your room and in the corridors.Our staff is trained to handle emergency situations. In case of an emergency situation please always follow their instructions.Our staff is available on-site 24 hours a day and our premises are monitored by video surveillance. Please contact our staff immediately if you notice any dangerous or suspicious situations.
If you detect smoke or fire
1. Press the alarm button which are located in the corridors2. Alarm the reception and/ or call 1123. Attempt to contain and extinguish the fire yourself if possible with the nearest fire extinguisher4. Leave the building via the stairs and emergency exits
Fire alarm system
The smoke detectors/fire alarm systems are in place for the safety of everybody. Please note that the alarm will be triggered if the smoke detectors are disturbed. Anybody who manipulates the smoke detectors/ fire alarm systems in any way is violating the law and will be instructed to leave the hotel immediately. According to our Terms & Conditions no money will be refunded when our guests are instructed to leave because of breaking the House Rules. Additional costs will be charged (a.o. damage, fine by the fire department) and you might be prosecuted by law. Please understand that we need to be very strict on this.
Use the emergency exit doors in case of emergency only. All emergency exit doors are monitored by video surveillance and alarm systems.
An alarm will go off in case of an emergency. When the alarm sounds we urge you to leave the hotel immediately via one of the emergency exits. The emergency exits are clearly marked by the green ‘EXIT’ signs and can be opened easily with a push bar. Please note that the lifts are not in use during an emergency situation – you will have to use the emergency stairs. The evacuation plan and a summary of our house rules can be found on the inside of your room door.
Smoking is strictly prohibited within in the hotel; please only use the designated outdoor areas for smoking. If you smoke inside the hotel you will be charged €150 for cleaning costs. Also, any additional costs will be charged (damage, fine by the fire department) and you might be prosecuted by law.
Drugs, illegal substances & weapons
Possession (or being under the influence) of illegal substances, drugs and weapons on the hotel premises will lead to immediate eviction. In such cases, the payment obligation for the agreed term of your stay will still apply. We will notify the responsible authorities.
Any violence to our guests or staff will lead to immediate eviction of the hotel and the police will be informed. According to our Terms & Conditions no money will be refunded when our guests are instructed to leave because of breaking the House Rules.
Safe & Lockers
Safe are available at the reception and/or inside the room.
Pets are not allowed within the hotel.